Question 1

What exactly is Olelo Intelligence?

Accepted Answer

Olelo is the revenue layer between your phone and your invoices. It answers, records and scores every call — inbound and outbound — alerts a manager within 60 seconds when a job is walking out the door, coaches advisors on the exact moment a sale was lost, and then traces every recovered dollar to a finalized, paid invoice inside your own shop management system. It does not replace the system you use to run the shop; it plugs in alongside it.

Question 2

What industries does Olelo Intelligence serve?

Accepted Answer

Auto care today — franchise and independent operators across the United States and Canada. Every figure Olelo publishes is an auto-care result, labelled as one.

Question 3

Can Olelo Intelligence handle multiple locations or franchises?

Accepted Answer

Yes. Olelo is built for multi-shop operators. Every location is measured on the same scorecard, rolled up across the group or store by store, and alerts route to the manager you choose per location.

Question 4

How does Olelo Intelligence ensure compliance for my business?

Accepted Answer

The connection to your phone system is read-only, and calls are handled under your own consent and recording practices. Compliance reviews run against both the regulatory requirements for your trade and the company-specific rules you provide.

Question 5

Do I need to change my phone system?

Accepted Answer

If your VoIP is one of the 17 we support, no. Olelo reads call recordings from the system you already run — read-only, no new hardware, no porting numbers, and no change to how your team answers. On anything else we assess your current setup first to see whether we can get your call data.

Question 6

How much does Olelo cost?

Accepted Answer

Pricing is based on your call volume and starts at $395 per location, per month. One subscription bundles six jobs — priced to cost less than the four tools it replaces: call tracking, coaching and scorecards, an AI receptionist, and revenue attribution.

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